Who we are
“Carlos Bingo”, “Carlos Casino” and “Carlos Poker” are provided by Maria Services Limited with registration number C 41481. Maria Services Limited is a subsidiary of and fully owned by Unibet Group plc, a public company incorporated in Malta with registered number C 39017. Maria Services Limited’s registered Office and Business Address: 10 Wesgha Reggie Miller, Fgura PLA 17, Malta Tel +356 2133 3532; Fax +356 2133 3577; E-mail .
What we do
Carlos Place is one of the largest online bingo communities in the European market. Carlos Place offers a comprehensive range of gambling products such as casino games, poker, slots and scratch cards. Most can be tried for free at www.carlosplace.com before deciding to play for real money. For newcomers and players who are eager to improve their game, Carlos Place offers comprehensive instructions as well as a bingo school and a poker school.
Our products
Please take a moment to enjoy the company of our players in the Carlos bingo chat. Or why not try our free trial of casino games. You’ll find Blackjack, Roulette, Caribbean Stud Poker, Stud Poker, Video Poker and lots of different kinds of slot machines at www.carlosplace.com.
Licenses and certifications
Carlos Place is licensed by the LGA (Lotteries and Gaming Authority) in Malta. The operation is run by Maria Services Limited, a subsidiary of and fully owned by Unibet Group plc. Unibet is certified by G4, Global Gaming Guidance Group, complying with their Code of Practice in relation to responsible gambling. In addition, Unibet is certified to be compliant with eCOGRA’s standards and is a member of European Gaming and Betting Association and Remote Gambling Association.
Safe and secure payments
Carlos Place offers a secure payment system and a wide selection of payment options. Transactions will appear on card statements as Parabol. The cardholder will be debited immediately upon completion of the transaction. Carlos Place advises the cardholder to observe the national laws of their country regarding possible gambling prohibitions. Carlos Place recommend the cardholder to print out all transaction data, the rules of the game, the cancellation regulations, and the payment methods in order to avoid misconceptions at a later time. For further information please read the Frequently Asked Questions under the Help menu.
Refund Policy
Upon making any real deposit players are able to request a withdrawal (cash out) of any amount of funds which have not yet been wagered. There are no limitations or restrictions to this policy.
24 hour support
At Carlos Place, your questions are answered in your own language. Please go to 'Helpdesk' in the menu to see which languages we support. All customer queries will be answered within 48 hours.
Community
Carlos Place is an international gaming community with players from all around the world. Carlos Place offers a live chat for bingo players and community features such as personal homepages, blogging and sharing photos and recipes.
