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Support

At Carlos Place our ambition is to answer all customer queries as soon as possible. Customer service, better gaming experience and highest return is our motto. Our customer support opening hours are listed below.

Please note the easiest way to communicate with us is through the internal ticket system (help system) where you will also find automated answers to the most commonly asked questions.

Monday to Friday
Ticket system: 9 am to 9 pm
E-mail: helpdesk@carlospoker.com

Saturday, Sundays and major holidays
Ticket system: 9 am to 9 pm
E-mail: helpdesk@carlospoker.com

                          
"Carlos Place" is a registered trademark. The website www.carlosplace.com is operated by Global Entertainment (Antigua) Ltd, a company duly registered on the 23rd of March 2006, under the laws of Antigua W.I.; Registration No 146212 and having a business address at Registered Office at 44 Church Street, St John's, Antigua W.I. email : helpdesk@carlospoker.com